Terms of Service

By accessing or using CrowdTest (“the Service”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. We may update these terms at any time, and your continued use constitutes acceptance of the updated terms.

CrowdTest is an AI-powered audience simulation tool. It generates predicted reactions to your marketing content using large language models and synthetic personas.

CrowdTest is not a replacement for real market research. Simulation results are AI-generated predictions, not guarantees of actual audience behavior. Use them as one signal among many in your decision-making process.

You are responsible for maintaining the security of your account credentials. You are responsible for all activity that occurs under your account. Notify us immediately at legal@crowdtest.io if you suspect unauthorized access.

You must be at least 18 years old to create an account. You must provide accurate information during registration.

You agree not to use CrowdTest to:

• Generate, test, or optimize content that is illegal, defamatory, or promotes violence
• Produce spam, phishing content, or deceptive marketing materials
• Attempt to reverse-engineer, scrape, or extract the underlying models or algorithms
• Circumvent usage limits, rate limits, or access controls
• Resell or redistribute simulation results as a competing service

We reserve the right to suspend or terminate accounts that violate these terms without notice.

Payments are processed securely by Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis until you cancel.

Refund policy: We do not offer refunds for simulations that have already been run. Unused simulations within a billing period do not roll over. You may cancel your subscription at any time, and it will remain active until the end of your current billing period.

Free tier: Free simulations are subject to availability and may be modified or discontinued at any time.

Your content: You retain all rights to the marketing copy and materials you submit to CrowdTest. We do not claim ownership over your inputs or the simulation results generated from them.

Our platform: The CrowdTest platform, including its design, code, models, persona frameworks, and scoring algorithms, is our intellectual property. You may not copy, modify, or create derivative works from the platform.

CrowdTest is provided “as is” and “as available” without warranties of any kind, whether express or implied.

Simulation results are AI-generated predictions. We do not guarantee that they will accurately reflect real-world audience behavior, engagement rates, or campaign performance. You use simulation results at your own risk and discretion.

To the maximum extent permitted by law, CrowdTest and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service.

Our total liability for any claim arising from these terms or your use of the Service shall not exceed the amount you paid to CrowdTest in the 12 months preceding the claim.

These terms are governed by and construed in accordance with the laws of the State of Indiana, United States, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the state or federal courts located in Indiana.